Responsive recruiter

Benefits:

401(k)
401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Caring Hands Home Health, Inc. – Greensboro, NC

Description

The Staffing and Scheduling Coordinator is a key member of our team who has daily contact with both clients and caregivers. This position is responsible for coordinating caregiver schedules, managing staffing needs, and helping ensure excellent client care and employee satisfaction.

Caring Hands Home Health, Inc. is a trusted provider of non-medical home care services for seniors. We are seeking an outgoing, organized, and dependable individual who thrives in a fast-paced, team-oriented environment.

Schedule

Full-Time, In-Person
Monday through Friday
8:30 AM to 5:00 PM
Occasional weekends as needed

Essential Functions

Organize and maintain caregiver schedules by matching caregiver qualifications and availability with client needs.
Fill open shifts and respond quickly to call-outs and schedule changes.
Communicate new assignments and scheduling updates to caregivers and clients.
Maintain regular communication with clients to ensure satisfaction and address concerns.
Identify and support high-performing caregivers to promote retention and job satisfaction.
Document scheduling notes accurately in the scheduling system.
Collaborate with HR and management to meet staffing goals.

Requirements

Administrative experience required.
Minimum of 2 years of customer service experience.
Scheduling or staffing experience preferred.
Strong computer skills and ability to learn scheduling software.
Excellent telephone etiquette and communication skills.
Strong organizational and multitasking abilities.
Ability to work under pressure and handle multiple priorities.
Independent thinker with strong problem-solving skills.
Ability to work with little or no supervision.
Reliable and dependable attendance.
Team player with strong interpersonal skills.

Why Join Us?

Supportive team environment
Opportunity for growth and advancement
Meaningful work that makes a difference in the lives of seniors and their families

Caring Hands Home Health, Inc. is an Equal Opportunity Employer.

Compensation: $16.00 - $17.00 per hour

Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

^{This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.}

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Do you have experience creating and managing employee schedules?*

How many employees or clients were you responsible for scheduling at one time?*

What scheduling software have you used? (e.g., WellSky, ClearCare, AxisCare, Excel)*

How do you handle last-minute call-outs or schedule changes?*

What steps do you take to ensure all shifts are covered efficiently?*

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Are you comfortable working in the office Monday through Friday from 8:30 AM to 5:30 PM?*

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Benefits of working as a Caregiver

Flexible work schedule

In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)

Being part of the family

Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)

Career advancement in a growing field

Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)

Opportunity to help seniors and people with disabilities stay at home

In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)